PowerSchool Holdings LLC, owners of the Naviance platform, have reached a $17.25 million settlement in a class action lawsuit filed regarding student data privacy.
The Plaintiff, Q.J., alleges that PowerSchool conducted “non-consensual interception of students’ confidential and sensitive communications while using education technology products.”
Because the Court has not determined a winner in the case, a settlement was reached.
Many parents have received communication from Kroll Settlement Administration LLC regarding claim eligibility. Students who have accessed Naviance at least once between Aug.18, 2021 and Jan. 23, 2026 are eligible to receive part of the settlement and are deemed part of the “Settlement Class.” The allotment of money each student will receive is determined by the number of claims filed.
When the final determination is made by the court regarding the settlement, Powerschool will form a “Web Governance Committee” to ensure student data is managed appropriately within the legal framework.
“Additionally, while continuing to deny liability, PowerSchool agrees that for the next two years, it will not use within the Naviance Platform any software, technology and/or code offered or provided by any third party, including but not limited to (a) Heap Inc.; (b) Google LLC; (c) Microsoft Corporation; (d) Hotjar Inc.; and (d) Gainsight, Inc., unless the Web Governance Committee determines that such use is consistent with applicable law at that time,” according to the settlement site.
To further comply, all data of the Settlement Class that is held by corporations a-d must be deleted. Former Naviance owners Heap Inc. will also be required to delete all primary and backup data held on the Settlement Class.
Claims forms may be made by July 27, 2026 via the Kroll Settlement Administration. Additionally, members of the Settlement Class and their guardians can exclude themselves from the settlement by July 13, 2026 to retain suing rights. The same date serves as the deadline to write an objection towards the settlement. A hearing will occur on Aug. 19, 2026 at 11 a.m. where people can request to speak on the settlement.
All information and quotations used to develop this article, as well as additional information, can be found at powerschoolnaviancesettlement.com.
